Tuesday, August 4, 2009

Simon Says Stamp ... in one word...AWESOME!!!

I cannot begin to tell you enough about Simon Says Stamp - the store and the girls behind the scenes! They are truly an amazing bunch of people who put the customers first no matter what.

I first got my EBay account about 5 or 6 years ago, and the VERY first craft store I found & bought from was Simon Says Stamp. Their customer service was great, and for a newbie online shopper I was a bit nervous! I had bantered back and forth with "Simon" for a few months, then finally asked, "Your name really isn't Simon is it?" Heidi laughed and said no, and since then, her & I have become great friends. She is the sweetest gal, so kind, generous and very funny. Her dog & my dog have similar "bathroom" issues, and we often compare stories about them! If only Simon & Brick could meet!!! LOL Heidi also gave me "pointers" on how to sell things on Ebay.....how kind!!!! I was so happy!!!!

A couple of years ago, I saw an absolutely adorable Penny Black image in a swap I was in - had NO idea what it was called. I described it to Heidi, and sure enough, she had it. Not too long after that, I was looking for another Penny Black stamp, and she FOUND it for me & brought it in! Several times when my "some-timers" kicks in, and I can't find something in the store, she will guide me to the right place. Guess that is what happens when there are a zillion fabulous things to look at! And my ADHD mind often wanders from craft item to project to embellishment to paper, etc. etc. You get my drift!!! Recently, I needed some Copic refills...and guess what Miss Heidi did? She ordered me the ones I needed from her distributor & put them in the store! Now...honestly, can the service get any better than that?? Next she'll be bringing me my craft items to my door (not a bad idea Heidi!?!?! LOL)

Seriously, the selection at Simon Says is immense, I can spend HOURS browsing the pages! And I do, then I shop!! LOL They have everything and anything you could ever need or want & if they don't have it, which is rare, they WILL order it!!! I even bought a really cute pink & green elephant purse by Vera Bradley - LOVE IT!!!!!

I cannot thank Heidi enough for working so hard (although I think she works TOO hard!) and for being my friend!!! You are the BOMB girl!!! The girls in the warehouse & office are hard workers too.....they are quick to get orders out & deal with issues!!! Love it!!!

It is an honour to say I am on the Simon Says Design Team and the Simon Says Challenge Blog Design Team but it is more of an honour to say I am a FAITHFUL Simon Says customer!!! Always will be!!! (And Heidi is my IDOL cuz she has met Tim Holtz!!! LOL)

Oh, and you can win a box of goodies from CHA with a value of $100 by checking out the Simon Says Stamp blog, so head on over there and check it out!!!!

4 comments:

Stef H said...

what a fabulous tribute to a friend!

and thanks for the insight!

hugs,

email: Steph@SimonSaysStamp.com said...

Oh Chris, THank you so much for the kind words! We are honored that you work with us too! Keep up the great work!

I think your grunge needs some glimmer mist so we sent you some to try!
Luv,
Heidi

June said...

How lovely. its nice to hear such warm praise
hugs June x

SemSee said...

What a lovely post, Chris! I know you're appreciated just as much! hugs, Sem x

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